These processes are managed  by a dedicated, ring-fenced systems team which ensures that maintenance does not suffer in peak periods.

To keep your systems running, we implement:

• Monitoring agents installed on all servers and PCs

• Remote monitoring tools for all servers and network devices

• Monitoring of internet connection availability, latency and speeds

• Monitored anti-virus systems

• Software patch management

• Monitoring of backups, disaster recovery and business continuity services

These allow us to avoid typical faults that can cause disruption and downtime, such as:

• Backups failing to complete

• Antivirus software not updating itself

• Security patches missing from servers and PCs

• Internet connections reaching capacity or service degradation

• Servers running out of storage space